Provided advice for many hospitality amenities such as entertainment, restaurants, taxi services, etc. When you're writing your skills section, you should keep this in mind: It can get a little tricky when it comes deciding what to include in your experience section. This way, you can position yourself in the best way to get hired. Maximized room occupancy and use up-selling techniques to promote hotel services and facilities. Now, take a deep breath. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. Use standard letter size pages, and easy to read fronts between 11-13 in size. Provided a professional and courteous environment for all residents. If you have multiple advanced degrees, such as Master's or Doctoral degrees, rank them with the highest degrees first. Specialized in guest service, providing guests with information and advice about locations and services inside/ outside the hotel. Concierges act as the first point of contact between guests and an organization. Skills : Microsoft Word, Microsoft Excel, Ms Powerpoint, Ms Publisher. Maintained digital records of all reservations. That includes what we put on our resumes. Greeted guest Upon Arrival Assign room keys and collect payment for guest upon arrival. This is one of those things that you can take it or leave it. Walked the property checking all areas ensuring proper operation / safety and reporting all incidents immediately to the Community Manager during the course of shift. Acts as the site liaison for the services and sales center. The job description is basically an extension of front desk agent duties. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Some employers won't consider you if you have an out-of-state address. Your hotel front desk resume should probably be between 1-2 pages in length. All of that work for an employer to take a glance. Assisted in cleaning and organizing rooms in a quick and effective manner. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Assembled daily record sheets relevant to resident accounts. Concierge Front Desk - PRN As Needed. Hotel Front Desk Resume (Text Format) Make sure you choose the right resume format to suit your unique experience and life situation. While you only want to include skills you actually have, you might be able to tailor your resume to each job you're applying to by looking at what skills they're looking for and including those on your resume. Makes reservations and obtains tickets for … Generally, it's in a larger font than the rest of the resume. Offers the ability to multi-task; detailed oriented; with strong computer proficiency, and cooperative spirit. Concierge Front Desk - PRN As Needed Spectrum Retirement Communities, LLC. Skills : Microsoft Office, Club Management Software. This is a real resume for a front desk security concierge in Los Angeles, California with experience working for such companies as Star Alliance Security, Swissport Usa, Alpha Omega Group Security. Front Desk Concierge Resume Preview. 3423 South Street, Boston, MA 02112 (843)-204-5645. Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544 Skills : Systems Analysis, Project Development, Client Facing, Writing, Technical And Academic. Objective : Highly energetic, outgoing and detail-oriented. Prints and delivers correspondence to the front desk for guests prior to arrival. Customer Service Financial Transactions Office Administration Schedule Management. Objective : To obtain a job in a fast paced environment with the ability to grow in the field. Examples of the most important hotel front desk/guest services skills employers look, and how to show employers that you have the skills they are seeking. Filed and maintained documents in accordance with confidentiality policy. Handled high level of guest interaction, including large groups, convention guests and VIPs. Hired by; Valet Driver Resume Sample. Working as a successful Conciergerequires numerous skills such as client needs assessment, customer satisfaction evaluation, service orientation, and clerical proficiency. Achieved positive outcomes from guest queries in a timely and efficient manner. Maintained a friendly and professional attitude at all times. By breaking it down, you can keep a checklist and check things off the list as you go. Everything that goes into creating a perfect resume can take hours, days, even weeks. This will give you a sense of accomplishment. Created advertisements to increase client participation in sponsored events. 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