Press question mark to learn the rest of the keyboard shortcuts. In the end, Benjamin’s package was located — according to the UPS website the label had been damaged or gone missing — and ultimately delivered several weeks after the original date. If you have experienced this problem, please let me know – it would be reassuring to know that I’m not the only seller this has happened to. Thread starter alexm7; Start date Nov 9, 2009; 1; 2; 3; Next. Posted by 1 day ago. Declared Value. It's 7/22 today. It stated that the package was damaged by ups and the damaged items were removed and the rest was being returned. Contacted both Newegg and UPS to find out what's going on and basically they said they have no idea what is going on with my package. CanadaPost seems to be on a great grind with Covid, almost every package I receive from them is fast and up to date. / We're investigating the damage claim. When my packages are "Damaged in transit" I wish they were still delivered, to let ME decide whether it is truly damaged. I was a store manger and we received UPS packages. I hope i can find a way to pick it up personally. One customer received one item, and requested a refund. An inspection by a UPS representative may be required. It just magically got to its destination after being in transit. We may inspect the package at the shipper's or receiver's site, or collect the package for inspection at a UPS facility. I’ve never had this happen when shipping a package. UPS notified the shipper that they damaged a package during transit and discarded it. Note: Average outdoor air temperature during the day is 88F+. Close. If my second package came smoothly, where the hell is my first package??? I don’t know how. This damage is attributed to postal workers throwing parcels while sorting, parcels dropping down chutes and off conveyors, rain damage and more. 2. Package in transit for two weeks. I have had countless packages that were ruined with sloppy handling that resulted in the product inside the box getting damaged. Also been on multiple calls (and over 3 hours of just waiting on hold...) with UPS customer service and every answer has been the same over and over again, telling me I will receive the package today - but never ends up happening. So, I've been waiting for 4 days now and the package still says "In Transit." It was marked as fragile, but was obviously not treated as fragile. (Don't know why someone would want one from there but … The first thing you should be asking is, \"how do they calculate deprecation\"? a lot of the time, it is just the container, and the product is fine. The tracking stated "Scheduled Delivery: End of Day" - Signature Required. Its unpredictable right now unfortunately. What do I do? I think you're freaking out about nothing, and taking it out on the UPS driver because, perhaps, there are other areas in your life that aren't going well, and the UPS driver is a conveinent target to take out your agressions. When my packages are "Damaged in transit" I wish they were still delivered, to let ME decide whether it is truly damaged. I hear things are pretty bad up there. 2 2. comments. E-mail UPS. save. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. i called ups, and they said it was improperly packed, so they wouldn’t pay me back ($630) Damaged package pickup question. Stockton, CA, United States 03/20/2015 11:22 A.M. Damage to package contents was reported. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. On my truck for delivery update reviews of that warehouse are also really bad any! 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