Filing, mail distribution and use of a computer usually are necessary. ️ Check out our Complete List (500+) of Job Description Templates!. CV Tips: How to Show Enthusiasm & Excitement, Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations, Provide information about establishment, such as location of departments or offices, employees within the organisation, and services provided, Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or schedulling appointments, Process and prepare memos, correspondence, travel vouchers, or other documents, Scheduled space and equipment for special programmes and prepared lists of participants, Took orders for merchandise or materials and sent them to the proper departments to be filled, Contributed to administrative support tasks, such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets, Helped with taking care of plants and straightened magazines to maintain lobby or reception area, Collected, sorted, distributed, or prepared mail, messages, and courier deliveries, Kept current record of staff members’ whereabouts and availability, Transmitted information or documents to customers, using computer, mail, and facsimile machine, Scheduled appointments and maintain and update appointment calendars. They handle reservations, check-in and checkout, customer service and concierge functions. The Front Desk Officer is responsible for acting as a gatekeeper, directing clients and service personnel to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective. Salary estimates are based on 14,511 salaries submitted anonymously to Glassdoor by Front Desk Officer employees. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Front desk employees often have to work with others. Management Responsibilities of the Front Desk Office Assistant. We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. Most of these positions are entry-level and only require a high school diploma. Well-trained of specific treatments such as body treatments (scrub polish and wrap/mask), body massages (Swedish massage, foot reflexology, sports massage), herbal compress, hot stone massage, lava shell massage, facial treatments and bath rituals. Execute post orders including enforcement of client and company policies, rules and regulations. Earned a reputation for rapidly and calmly resolving customer complaints. Examining gates, doors and windows to determine the security. Front Desk Officer with 10+ years of administrative experience. In order to maintain an efficient and professional front desk, it is important for every business to write a front office or reception manual. Directed the visitors and customers to their rooms and local attractions, Checking in employees and guests through a computer database, Welcome guests on arrival and provide information regarding availability, room types, room rates, Front desk at lobby in the confidential building, Enforce access to property in regards to visitors and medical personnel, Answer telephones and transfer calls to appropriate staff members, International Business Administration Finance, Attentively inspecting and reporting irregularities such as leaking water pipes, security doors left, Keep record of all inventory regarding books and uniform, Check in and manage guest in the easy lobby system. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Avoid inappropriate talk – general gossip and maintenance or housekeeping issues should not be discussed in front of guests, do so in back office. Improved customer service through the development of new policies and procedures. 9. Front Desk Officers represent the first contact of a company with its customers. Monitored front desk lobby reception area of Federal Government facility. Greet guests and provide them with superb customer service. Monitor lobby; greet and assist tenants, tenant employees, and visitors, Assist building management in coordinating maintenance issues reported by tenants, Handle telephone calls from tenants and contractors when tenant coordinator is not available. Now Reading Front Desk Officer CV Template, Livecareer.co.uk and our partners use cookies. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Also known as a front desk receptionist. The front desk does carry a lot of weight. Registered every guests, greeted all visitors, logged requests and issued room keys. Apply online for the Front Desk Officer vacancy at Medical art center in Lagos today. Handling clients from every corner of the world and mostly Americans, Europeans, Asians and Russians. Filter by location to see Front Desk Officer salaries in your area. Receive all phone calls and parents comments, Assign meetings with parents and teachers, Keep record of absences and students' affairs, Help others upon their request with similar tasks, Generate reports such as incident reports, Inspect bags and unusual activities in the building. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or other type of company. Front Desk Clerk Resume Objectives. Excellent verbal and written communication skills, with the ability to communicate effectively and professionally with all staff, management, and clients. Front Desk Receptionist Duties: Front desk receptionists have to usually perform many different administrative tasks and make an effective impact on the customers regarding the company. Trained to answer by heart any questions about the treatment, spa procedure, product used and the spa profile itself. Smile and provide a warm friendly atmosphere. provided front desk coverage as scheduled. Front Desk Officers work at the reception area of an organization and are mainly responsible for guiding guests and maintaining security. Apply to Front Desk Agent, Police Officer, Security Officer and more! Issue out details of ware house to new ware house contractors before commencing work. Duties. Find out what is the best resume for you in our Ultimate Resume Format Guide. Responsible for guest satisfaction and quality assurance scores, elevate associate satisfaction, while improving sales and ensuring top line sales dollars are brought to the bottom line. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Civil Engineering Transportation / Railroad Engineering, Give assistance to new and existing guests. Job Location: Kathmandu. Front Desk Agent, Resource Officer and more on Indeed.com Front Desk Officer Jobs in Karachi - December 2020 | Indeed.com Pakistan Skip to Job Postings , Search Close Managed front desk tasks for a 200-room full serviced hotel. Removing the negative energy from the mind, body and soul. Front Desk Officer 10/1/2009 to Current Pointer IT Solutions – London, Front Desk Officer 3/1/2005 to 9/1/2009 Process Global Inc. – London, Front Desk Officer 6/1/2002 to 3/1/2005 Multimodous Ventures – London, Bachelor of Science : Organisational Management Orange County of School Technology and Business – London, England Associate of Science : Administrative Leadership South Coast College of Liberal Arts – London, England. Hotel Front Desk Officer Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Maintained rate parity through all the distributing channels. What do you think are the basic tasks of an office Front Desk Officer? Peen Nigeria Limited is licensed to provide Stevedoring services in Nigeria. Communication and interpersonal skills are the top skills that help them do their job easily. These professionals answer inquires, provide information, and help organize appointments for those that either call or come into a business. Checked in visitors and employees and communicated directly with customers either by telephone, electronically, or face-to-face. Maintain hard copy and electronic filing system. Accept packages for residents that were not present to do so. However, a front desk agent cannot show signs of tiredness or fatigue. Offering prompt resolution to any problem that arises with the treatment. This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. Troubleshot and resolved problems and handling customer complaints. Maintained a safe environment for residents and employees. The front desk really carries a lot of weight.” Eileen is right. Make sure that you are aware of the requirements of the front desk job position that you are applying for. More than having a pleasing personality and the awareness of your job description, it is essential for you to know the operations of the business where you will be a front desk officer should you be hired. Served as public relations representative for hotel. What traits should a receptionist possess and what makes you suitable for this job? Job Vacancies at NewGate Hospital for Front Desk Officer in Lagos, Nigeria for job seekers and professionals. Accountable for managing the front office of a 141 room hotel with approximately 7 Front Desk employees. Looking for cover letter ideas? Sometimes they have to work with other employees at the front desk to handle a difficult problem. Use it to save time, attract qualified candidates and hire best employees. Front Desk Officers represent the first contact of a company with its customers. Assign rooms to guests pertinent to their needs and choice, Instruct bell boys to assist guests with luggage, Provide information regarding hotel policies and activities in response to queries both on the phone and in person, Maintain inventories pertinent to vacancies, reservations and rooms, Compile reports relevant to guest accounts, receipts and vouchers both manually and electronically, Processed cash, debit and credit card transactions, Entered data into spreadsheets to complete statistics and kept records for access control to facility, Provided information services to personnel, Communicated and coordinated services with other departments, Issued keys, provided access to high security area and entered information into database, Performed background checks to over 30,000 selected personnel including students, faculty, staff, contractors and general public annually, Patrolled hospital area and assisted officers making arrests, Patrolled main hospital and campus garages and wrote tickets for parking violations, Escorted patients from the emergency room area for medical evaluations, Assisted hospital staff with difficult patients. We make the hiring process one step easier by giving you a template to simply post to our site. Processed guest payments for room charges, food and beverage charges, and phone charges. We are recruiting to fill the position of a Front Desk Officer in Lagos. Unlocked, presence of unauthorized persons etc. Coordinate and maintain records for staff office space, phones, and office keys. Sigma Consulting Group is a Recruitment company specialized in HR Staffing & Consulting, Sales and Marketing, Strategy & Consulting, Finance & Accounting services in Africa; our client a renowned Medical Service Provider located in Lagos requires the services of an Front Desk Officer.. SUMMARY Detail-orientated and possesses strong interpersonal, organisational, and time management skills. © 2020 Job Hero Limited. The most sought-after assets in a Front Desk Officer are courtesy, basic IT skills, customer service skills, communication abilities and attention to details. Ensured safety of all city park personnel within the building. The average front desk officer salary is approximately $22,000 per year, with the potential for raises, bonuses and career advancement. The front desk (office) is a term used for the reception area at a hospital and its personnel (receptionists). Detect suspicious activities and watch for criminal acts. Completed and maintained visitor logs as required. Handle any residential concerns and complaints, contact necessary persons for problem. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. FRONT DESK OFFICER. Greet all guests in a courteous and professional manner. The national average salary for a Front Desk Officer is $25,178 in United States. You do not want someone who puts on a fake smile or fakes their happiness. Detail-oriented and possesses strong interpersonal organizational and time management skills. Front Desk Officer Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. © 2021, Bold Limited. Front Desk Job Description The position for a Front Desk Officer is an administrative role. Good customer service and commutations skills, Work with the police department and went to the caps meeting. Flexible and hardworking with the drive to succeed. Common duties listed in Front Desk Officer example resumes are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and … Sign up for similar job alerts. Contacted guests to increase satisfaction, Answered all incoming calls and made outgoing calls, Welcomed arriving visitors and provided information to them, Creating access cards for employees of the building/hotel facility, Processing tenant work orders and requests and assigning proper orders to the departments necessary, and booking conference room and accommodations, Dispatching of security officers to areas needed in facility, Answering a multi-line telephone, and providing customer service, Monitoring a surveillance camera/monitor in control center, Keep daily log in the computer system through Microsoft Outlook, Administered advanced bookings, group checked-ins, and group checked-outs, Handled individual group inquiries on a day-to-day basis, Delighted new customers and frequent guests, resulting in enhancing their loyalty to the hotel. A Front Desk Officer in your area makes on average $43,190 per year, or $1,000 (2%) more than the national average annual salary of $42,190. Know the Product. These cookies only collect personal data when you opt in to build a CV. Customer service is their prime role and responsibility. Daily patrolled on foot to ensure the security of assigned area. Apply today Hiring a Front Desk Representative? Patrol facility or main post as instructed and serve as a general security presence and visible deterrent to crime. Perform general clerical duties to include but not limited to photocopying, faxing, mailing and filling. Front desk representatives are the first person that will greet you at a hotel’s reception or the entrance of a corporate office. Balanced all rebates and miscellaneous charges. Actively converted customer inquiries into confirmed sales and took bookings from various sources. Generated computer bills, collected payment, and converted foreign currency for guests. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. Since 2005, LiveCareer's team of career coaches, certified CV writers and savvy technologists have been developing career tools that have helped over 10 million users build stronger CVs, write more persuasive cover letters and develop better interview skills. Duties and have the specific knowledge to perform their job satisfactorily phone charges, credit card, equipped! Issued room keys a reputation for rapidly and calmly resolving customer complaints good customer and. Issue out details of ware house contractors before commencing work who is genuinely good natured always have positive attitude. Submitted anonymously to Glassdoor by front Desk is front desk officer, presentable, and converted foreign for. Out what is the best resume for you in our Ultimate resume Format Guide experience in hotel. Americans, Europeans, Asians and Russians $ 22,000 per year, with the ability to communicate effectively professionally... 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